Your data has enough work already. We don’t intend to give it unnecessary overtime. This Privacy Policy explains what information Daftar Dept. collects, why we collect it, how we use it and who we may share it with when you visit our website, create an account, place an order or contact us.
1. INFORMATION WE COLLECT
When you interact with Daftar Dept., we may collect information such as:
Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Account information
Return, exchange and refund information
Messages, photographs or videos you send to customer support
Our website and service providers may also automatically collect certain technical information, such as your IP address, browser/device information, website activity, referral information and cookies or similar technologies.
2. HOW WE USE YOUR INFORMATION
We use your information where reasonably required to operate Daftar Dept., including to:
Process and fulfil orders
Arrange shipping and delivery
Provide order and tracking updates
Manage your account
Process returns, exchanges and refunds
Provide customer support
Prevent fraud and misuse
Maintain website and transaction security
Improve our products, website and customer experience
Understand website and campaign performance
Send marketing communications where applicable
Maintain appropriate business and transaction records
Meet applicable legal, regulatory and compliance requirements
Basically, we use your information to run the Daftar and get the T-shirt to the right desk.
3. PAYMENTS
Payments are processed through the payment methods and third-party payment providers available at checkout. Daftar Dept. does not ordinarily receive or store complete debit/credit card credentials where those details are processed directly by authorised payment providers.
Payment providers may process information necessary to complete, verify, secure or refund your transaction.For eligible COD refunds, we may request necessary bank details to process the refund.
We will never ask for your banking password, card PIN or OTP to process a refund.
4. SHOPIFY
Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, customer accounts and checkout. Information relating to your use of our store, checkout and purchases may therefore be processed through Shopify and its systems in accordance with its applicable privacy practices.
5. SHIPPING & DELIVERY PARTNERS
To deliver your order, we may share information reasonably necessary for delivery with our courier/logistics partners.
This may include:
Your name
Delivery address
Phone number
Order/shipment details
COD amount, where applicable
We may also exchange relevant information with logistics partners when investigating a lost, damaged, disputed or failed delivery.
6. CUSTOMER SUPPORT & WHATSAPP
If you contact us through WhatsApp, email or another support channel, we may use the information you provide to respond to and resolve your request. This may include your Order ID, messages, photographs, videos and information relating to your order, delivery, exchange, return or refund.
Please don't send us personal information we haven't requested or don't need.
Your Aadhaar card does not need to meet your T-shirt.
7. COOKIES, ANALYTICS & ADVERTISING
Our website and the services connected to it may use cookies and similar technologies to:
Keep the website functioning properly
Maintain carts and sessions
Remember preferences
Understand how visitors use our website
Measure website and marketing performance
Prevent fraud and improve security
Measure or personalise advertising, where applicable
We may use analytics and advertising services provided by platforms such as Google, Meta and other service providers where these technologies are enabled on our website. Your browser/device and our website may provide controls relating to certain cookies and tracking technologies.
8. MARKETING COMMUNICATIONS
Where applicable, we may use your contact information to send you product updates, launches, offers or other marketing communications. You can unsubscribe from promotional emails using the unsubscribe option included in those communications.
Where marketing is sent through another channel, available opt-out methods may vary. Order confirmations, delivery updates, security messages and customer-support communications are transactional communications and are separate from promotional marketing.
9. WHEN WE SHARE INFORMATION
We do not sell your personal information as a standalone product.
We may share information where reasonably necessary with service providers that help us operate Daftar Dept., including:
Shopify
Payment providers
Courier and logistics partners
Website and technology providers
Customer-support providers
Analytics and advertising platforms
Fraud prevention/security providers
Professional advisers
Government or regulatory authorities where required or permitted
We aim to share only information reasonably necessary for the relevant purpose.
10. HOW LONG WE KEEP INFORMATION
We retain personal information for as long as reasonably necessary for purposes such as:
Completing orders
Customer support
Returns and refunds
Accounting and tax records
Fraud prevention
Resolving disputes
Meeting applicable legal or regulatory requirements
When information is no longer reasonably required, we may delete, anonymise or otherwise dispose of it according to our applicable processes.
11. SECURITY
We take reasonable administrative, organizational and technical measures designed to protect personal information under our control. However, no internet transmission or storage system can be guaranteed to be completely secure. Please protect your account credentials and never share passwords, OTPs or other authentication information with unauthorised persons.
We will never need your password to decide whether your T-shirt is too small.
12. YOUR INFORMATION & CHOICES
You may contact us regarding personal information associated with your interactions with Daftar Dept., including requests concerning access, correction, updating or deletion, where applicable. You may also withdraw consent for processing that relies on your consent using the available mechanism or by contacting us. We may need to verify your identity before processing certain requests to ensure we don't hand your information to the wrong person.
Some information may need to be retained where reasonably required for transactions, fraud prevention, accounting, disputes or applicable legal requirements.
13. CHILDREN
Daftar Dept. is not intended to knowingly collect personal information from children in circumstances where appropriate parental or guardian consent is required. If you believe a child has provided personal information to us inappropriately, please contact us.
14. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. Once you leave Daftar Dept. or interact directly with a third-party service, that provider's own privacy practices may apply. We are not responsible for the privacy practices of independently operated third-party websites.
15. CHANGES TO THIS POLICY
We may update this Privacy Policy as our website, technology, service providers or business practices change. The latest version will be published on this page with an updated Last Updated date.
CONTACT US
Questions about your information or this Privacy Policy?